REFUND POLICY

Last Updated: 27 May 2026

This Refund Policy governs all purchases of digital software products, licensing keys, subscriptions, and related Services provided by the Company.

By completing a purchase, you expressly agree to this Refund Policy.

1. Digital Product Classification

All Services are classified as digital goods and/or software licenses delivered electronically.

Upon purchase completion and/or access delivery, the product is deemed consumed and fully delivered.

2. Strict No Refund Policy

To the maximum extent permitted by applicable law, all sales are final.

We do not offer refunds, returns, exchanges, or cancellations under any circumstances, including but not limited to:

• Change of mind
• Lack of usage or engagement
• Compatibility issues with hardware or software
• Performance expectations not met
• Account restrictions or bans imposed by third-party platforms
• Misunderstanding of product functionality
• Accidental purchases
• Technical configuration issues on the user’s system

3. Delivery and Access Confirmation

A purchase is considered fully completed and non-refundable upon:

• Successful payment confirmation; and
• Delivery of download access, license activation, or account provisioning

4. Chargebacks and Payment Disputes

Initiating a chargeback, payment reversal, or dispute without first contacting support constitutes a breach of this Policy and the Terms of Service.

In the event of a chargeback or dispute, we reserve the right to:

• Immediately revoke access to all Services
• Terminate associated accounts and licences
• Block future transactions
• Provide transaction and usage records to payment processors
• Pursue recovery of losses and administrative costs
• Take legal action where necessary

5. Exceptional Circumstances

In rare cases, the Company may, at its sole discretion, review refund requests where:

• A demonstrable duplicate payment has occurred; or
• A technical error on the Company’s side prevented delivery of the product

Any such determinations are strictly discretionary and do not establish precedent.

6. Third-Party Issues

We are not responsible for:

• Third-party platform enforcement actions
• Game bans, suspensions, or restrictions
• Compatibility changes introduced by external developers
• User system configuration issues

Such matters do not qualify for refunds.

7. Amendments

We reserve the right to modify this Refund Policy at any time. Changes take effect immediately upon publication. Continued use of the Services constitutes acceptance of the revised Policy.