PRIVACY POLICY

Last Updated: 27 May 2026

This Privacy Policy (“Policy”) explains how the Company (“we,” “us,” or “our”) collects, uses, stores, discloses, and protects personal data when you access or use our software, applications, websites, overlays, and related services (the “Services”).

By using the Services, you acknowledge that you have read and understood this Policy.

1. Data Controller

For the purposes of applicable data protection law, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018, the Company acts as the data controller in respect of personal data processed under this Policy.

2. Information We Collect

We may collect and process the following categories of personal data:

2.1 Information You Provide Directly

• Full name or username
• Email address
• Billing and payment information (processed via third-party payment processors)
• Account credentials
• Support communications and correspondence

2.2 Information Collected Automatically

• IP address
• Device identifiers and hardware information
• Operating system and software configuration
• Usage data (including feature interaction, session activity, and performance metrics)
• Diagnostic and crash data

2.3 Third-Party Data

We may receive limited information from:

• Payment processors (transaction confirmation status)
• Fraud prevention services
• Authentication or security providers

3. Purpose of Processing

We process personal data for the following lawful purposes:

• Provision, maintenance, and operation of the Services
• Account creation and authentication
• Payment processing and transaction management
• Software licensing and access control
• Customer support and communication
• Security monitoring, fraud prevention, and abuse detection
• Service improvement, analytics, and performance optimisation
• Compliance with legal and regulatory obligations

4. Legal Basis for Processing

We process personal data under the following legal bases:

• Performance of a contract (providing the Services)
• Legitimate interests (security, fraud prevention, service improvement)
• Legal obligations (regulatory compliance, accounting requirements)
• Consent (where explicitly obtained for specific processing activities)

5. Data Sharing and Disclosure

We do not sell personal data.

We may share personal data with third parties only where necessary, including:

• Payment processors (for transaction handling)
• Hosting and infrastructure providers
• Security and fraud prevention services
• Professional advisers (legal, financial, or compliance)
• Regulatory or law enforcement authorities where legally required

All third-party processors are required to implement appropriate data protection safeguards.

6. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purposes outlined in this Policy
• Comply with legal, accounting, and regulatory obligations
• Resolve disputes and enforce agreements

Retention periods vary depending on the nature of the data and applicable legal requirements.

7. Data Security

We implement appropriate technical and organisational security measures designed to protect personal data against:

• Unauthorized access
• Alteration or disclosure
• Loss or destruction

However, no system can be guaranteed to be completely secure, and you acknowledge that use of digital services carries inherent risk.

8. International Transfers

Where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, such as:

• Adequacy regulations; or
• Standard contractual clauses approved under applicable law

9. Your Rights

Under applicable data protection law, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of data (where legally permissible)
• Restrict processing
• Object to processing
• Request data portability

Requests may be subject to verification and legal limitations.

10. Cookies and Tracking

We may use cookies or similar technologies for:

• Authentication
• Security
• Analytics
• Service functionality

You may manage cookie preferences through your browser settings.

11. Children’s Privacy

The Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.

12. Changes to This Policy

We reserve the right to update this Policy at any time. Updates become effective upon publication. Continued use of the Services constitutes acceptance of the revised Policy.

13. Contact

For privacy-related enquiries, contact us via the support channels provided on our official platform.